Avoid getting locked out of your Google Business relationship

Your Google Account has content that's important to you lot, like emails, documents, photos, and Play purchases. Protect your account with recovery info and backups to help yous sign in if:

  • Your password is forgotten
  • Your telephone is lost
  • Your account is hacked

Stride i: Protect your account with recovery info

Recovery info helps you go back in to your account if you're locked out.

Add or update your recovery telephone number

  1. Sign in to the recovery phone section of your Google Account.
  2. From hither, you tin:
  3. Follow the steps on the screen.

Tip: Deleting your recovery telephone number doesn't delete information technology from being used for other Google services. Go to your account to manage your phone numbers.

Which number to utilize

Utilize a mobile phone that:

  • Gets text messages
  • Belongs only to you
  • You utilise regularly and continue with you

Add or update your recovery email address

  1. Become to the recovery email section of your Google Account. You might need to sign in.
  2. From here, you tin can:
    • Select Add a recovery email.
    • Modify or delete your recovery email: Next to your email, select Edit Edit.
  3. Follow the steps on the screen.

Which email to use

Cull an email address that:

  • You apply regularly
  • Is different from the one y'all use to sign in to your Google Account

How recovery info is used

Recovery phone number

Here are some ways your recovery phone number can exist used:

  • To aid y'all go in to your account if you forget your password or tin can't sign in for some other reason
  • To block someone from using your account without your permission
  • To tell you lot if at that place's suspicious activity on your account

If your recovery phone number is the same as another phone number yous've added to your account, it might exist used for other purposes. Acquire more than about how phone numbers are used.

Recovery electronic mail address

Hither are some ways your recovery electronic mail address can be used:

  • To help you lot get in to your account if you forget your password or tin can't sign in for another reason
  • To tell you if at that place's suspicious activity on your account
  • To permit you know if you're about to run out of storage space

Step two: Ready more ways to sign in

You can add together more ways to sign in and prove you own your account.

If you sign in with just a password

If you apply 2-Step Verification

Add more ways to evidence it's you

Ready phone prompts

To sign in, you tin tap a prompt that Google sends to your phone. Phone prompts help amend the security of your account and are faster than inbound a code.

Store fill-in codes

If y'all can't use your phone, backup codes tin can help you become in to your account. You can download backup codes to a device or print and store them in a safe identify.

Get codes from an app

Yous tin can get codes to sign in to your account, even if you tin can't get text messages. Learn how to install the Google Authenticator app to become codes on your phone.

Fix a security key

Security keys are one of the most secure second steps you tin can utilise with your Google Account. Larn how to use a security key.

If you travel often

When you lot sign in from a new place, Google might ask y'all to take an extra step to check that it'southward you. Follow these tips to be improve prepared when you travel.

ane. Update your recovery info

Brand sure that you can still use your recovery telephone number and e-mail accost. That style, we tin help yous get dorsum in to your account if you tin can't sign in.

2. Gear up a way to prove it's you

Earlier you get out, gear up your recovery phone to assist you use your account while you travel. Keep this phone with you during your trip.

Prove yous ain your account using text message verification codes

Make sure your recovery telephone can go text messages while you're traveling.

Prove you own your business relationship using phone prompts

To apply telephone prompts, you lot'll need an active internet connectedness on your recovery phone.

If you sign in with but a countersign:

Make certain to add your Google Account to your recovery phone before yous starting time traveling.

If you utilise two-Step Verification:

  1. Follow the steps to set phone prompts before you start traveling.
  2. Stay signed in to your recovery phone or Google apps while you travel.

3. Add more ways to prove it'southward you

If 2-Step Verification is turned on, you can add more ways to testify it's you.

Step 3: Make your account more secure

Assist brand certain merely you can get in to your account with these tips.

Set issues

Can't sign in

Go to the business relationship recovery page, and answer the questions every bit all-time yous tin. These tips can help.

Utilize the business relationship recovery page if:

  • You forgot your password.
  • Someone inverse your password.
  • Someone deleted your business relationship.
  • You can't sign in for some other reason.

Tip: To make sure you're trying to sign in to the right account, try recovering your username.

Can't change recovery info

If in that location'south something different about how you're signing in, you might non have the option to alter your recovery info. You lot can endeavour once more:

  • From a device you normally use to sign in.
  • From a location where you commonly sign in.
  • The following week from the device that y'all're currently using.

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